People ages 12 and older must be fully vaccinated against COVID-19 to visit the Aga Khan Museum, subject to accommodations required by the Ontario Human Rights Code. This is in response to a public health order by the Government of Ontario. Go here to read a formal summary of the Museum's COVID-19 Safety Plan.
To make your visit as smooth as possible, be prepared to present your vaccination receipt or QR code along with identification upon entry to the Museum. Please note that masking and physical-distancing measures remain in effect. Click here to read more about what to expect when you visit the Museum.
Read the FAQs below for more details about our revised COVID-19 rules. We thank you for your cooperation in our shared efforts to protect the health and safety of the Museum community.
Please note: In accordance with public health guidelines from the Government of Ontario, beginning March 1, 2022, people visiting the Aga Khan Museum, Diwan restaurant, and the Aga Khan Museum Shop are no longer required to provide proof of full vaccination against COVID-19. The Museum continues to maintain the highest standards for health and safety to ensure your visit is an enjoyable one.
Am I fully vaccinated?
Ontario's vaccine mandate differs from the Government of Canada's rules for international travellers. You are considered fully vaccinated if:
— At least 14 days have passed since your second dose of an approved two-dose vaccine (AstraZeneca/Serum Institute of India, BioNTech-Pfizer, Moderna)
OR
— At least 14 days have passed since you received an approved single-dose vaccine (Janssen/Johnson & Johnson)
OR
— At least 14 days have passed since you received the third of three doses of a COVID-19 vaccine that has been approved by the World Health Organization but not Health Canada (Sinopharm, Sinovac, Covaxin)
OR
— You have received one or two doses of a non-Health Canada-approved COVID-19 vaccine followed by one dose of an approved MRNA vaccine (Moderna or Pfizer/BioNTech) and at least 14 days have passed since your final dose
Where will I show my proof of vaccination?
You will be asked for proof of vaccination (enhanced vaccine certificate QR code or vaccine receipt) when you enter the Museum. Please have your QR code or receipt and ID ready when you arrive.
Where can I find my vaccination certificate or QR code?
You can download your vaccination receipts from the Government of Ontario’s vaccine booking portal. Alternatively, you can use the official immunization receipt you received when you got your final dose. Click here to download your QR code. Additionally, a receipt signed by an Indigenous Health Provider may be used as proof of vaccination.
If you were vaccinated out of province, please contact the local public health unit about obtaining an official receipt. Such vaccination receipts will need to be accompanied by ID that includes your name and date of birth as it appears on your official vaccination receipt.
Note that altering in any way the appearance of the receipt you receive as proof of vaccination is not permitted and could render the receipt invalid.
What if I don't have a smartphone or computer to download a vaccination receipt or QR code?
If you don't have a smartphone or computer there are a number of ways that you can get your receipt or QR code.
1. You can visit your local library;
2. You can call the Provincial Vaccine Contact Centre at 1-833-943-3900 and have your certificate mailed to you;
3. You can visit a Service Ontario centre to receive a printed copy
Is proof of vaccination required to use the Museum’s outdoor spaces?
You don’t need to show proof of vaccination to access the Museum’s outdoor spaces, including the Aga Khan Park. However, proof of vaccination is required to dine on Diwan's patio.
What about people with medical exemptions and other accommodation requests?
The province’s vaccination guidelines allow for exceptions for people with documented medical exemptions. Affected visitors must present their ID and a written doctor’s note stating they are exempt for a medical reason from vaccination against COVID-19. Accommodation requests based on other protected grounds outlined in the Ontario Human Rights Code will also be reviewed and assessed in accordance with the law.
Do I still have to mask and physically distance?
Yes. The Museum continues to follow public health guidelines requiring face masks and physical distancing.
I’m vaccinated, but I don’t feel well. Can I still visit the Museum?
If you feel unwell or have symptoms of COVID-19, please do not visit the Museum. Of course, we would be thrilled to welcome you at a later date. Please contact our Visitor Services team at information@agakhanmuseum.org or 416-646-4677 to reschedule your visit.
Does this policy apply to Museum staff and volunteers?
Yes. As part of our efforts to keep the Museum community safe, our staff and volunteers are required to comply with the policy subject to accommodation requirements in accordance with the Ontario Human Rights Code.
Do I need to be fully vaccinated to visit the Shop?
While the Ontario government's proof of vaccination mandate does not apply to some retail settings, the Aga Khan Museum has adopted enhanced measures that require proof of vaccination everywhere in the Museum in order to make the experience as safe as possible for visitors, staff, volunteers, and the community.
Will the Museum keep my personal health information?
No. When you present your vaccine documentation, your health information will not be recorded. This is part of the Museum’s commitment to protecting your privacy.
Should you have any concerns or requests regarding your personal information, please send an e-mail to privacyofficer@agakhanmuseum.org.
Who can I contact to receive more information about your proof of vaccination policy?
If you have questions about the Museum's proof of vaccination policy, please email us at information@agakhanmuseum.org.
