As of September 22, visitors ages 12+ will be required to present proof of full vaccination against COVID-19. Go here for more details.
Privacy Policy

Please note that this Privacy Policy has been updated as of June 18, 2020 and some of the terms in the previous Privacy Policy have been modified

This Privacy Policy applies to all collection, use, storage and disclosure of personal information by the Aga Khan Museum (the “Museum”). The purpose of this policy is to describe the ways that the Museum undertakes to protect your personal information (hereafter referred to as “Personal Data”), the ways in which we collect information from you and the purposes for which such data may be used. For clarity, Personal Data refers to personal information that relates to an identifiable individual and does not include business or employment information nor publicly available.

Additional terms and considerations may be communicated to you respecting our information and privacy practices.

This privacy policy constitutes an integral part of the terms and conditions of use of the agakhanmuseum.org website (the “Site”), which is owned and operated by the Museum.

This privacy policy applies to any information obtained by the Museum through your use of the Site. It is not applicable to any Internet websites or applications controlled by third parties that the Site may link to, that may link to the Site or that may collect personal information from you in a manner that includes your activities on the Site (“Third-Party Sites”). Please review the privacy statements of Third-Party Sites, as the Museum is not responsible for and has no influence on the content or the privacy practices of Third-Party Sites.

Personal Data is collected from you in various ways, including according as described below. Personal Data may also be collected directly from you or indirectly from sources where the law so permits.

From time to time, you may provide Personal Data to us, including via the Site, through your interactions with the Museum (e.g. services, events, projects, or programs). By providing Personal Data, you are consenting to the Museum’s use of the Personal Data in accordance with this Privacy Policy, and you consent that the Museum may disclose this information to other members of the AKDN and related entities or to third-party providers, inside or outside your country of residence, for data processing or to support services or practices to which you have consented. You also consent to the retention of this Personal Data for the duration needed to achieve the purposes for which it was provided.

Your Personal Data can also be collected as set out in the Appendix to this policy.

You are entitled to a copy of your Personal Data and to have it rectified or deleted as required by applicable data protection legislation. Should you have any concerns or requests regarding your Personal Data, you may send an e-mail to [email protected] Please note it may take some time to process your request and to cancel your participation, if this is requested. During any such period, your Personal Data will still be available on the Site. We will endeavour to amend or remove your information from the Site as quickly as is reasonably possible.

We use the data we collect or receive to provide you with the Services you use or request. For example, we use this information for the following purposes:

  • Process transactions;
  • Provide technical support and respond to user inquiries;
  • Store Personal Information and keep records of our processing activities;
  • Comply with legal obligations that apply to us in connection with the provision of our websites, apps and Services;
  • Administer your participation and/or registration in our events, contests, sweepstakes, games, promotions or other offerings;
  • Notify you about updates to our Services or send other communications that are relevant to your use of our Services; and
  • Protect you and us by enhancing our ability to detect and prevent fraud and potentially illegal activities in connection with our Services and otherwise enforce our rights

We use appropriate technical and organizational security measures in order to protect Personal Data against unauthorized access, accidental or intentional manipulation, loss, and destruction.

The Museum may disclose Personal Data when required or permitted by law. The Museum may also disclose Personal Data to third parties for the purposes set out in this Privacy Policy, and will employ reasonable safeguards to ensure such third parties comply with applicable law and the terms of this Privacy Policy.

Please also take note of the following terms:

  • No one under age is allowed to enter any Personal Data or otherwise communicate with the Site unless the Museum and the legal representative or representatives of the minor (generally the minor’s parents or parent) formally consent in advance. Personal Data entered by a minor unbeknownst to us without such consent will be deleted from our database as quickly as possible after we become aware of the fact.
  • The Internet is a global environment. In order to administer the Site, we may need to transfer Personal Data to locations outside the European Economic Area (the “EEA”) and process Personal Data in locations outside the EEA. The level of data protection offered in such jurisdictions may be less than that offered within the EEA. By clicking “subscribe,” “submit,” “log in,” or “submit by e-mail,” as the case may be, or any other such term that results in you sending us Personal Data, you accept this privacy policy and you consent to such transfers.
  • The Site uses “cookies” (text files) that will be saved on your computer and that will allow an analysis of your use of the Site. This information will be used to compile reports about the Site activities for the Site operator and will facilitate provision of additional services in relation to the Site and Internet utilization. If you do not wish to receive “cookies,” you may set your web browser to reject these, if your browser so permits.
  • The Museum may use third parties to collect conversion tracking data and/or data for remarketing purposes (for example, understanding how visitors interact with the Museum’s website content and displaying tailored ads). These third parties may include, but may not be limited to, Facebook, and/or Google. It is possible to limit access to available data by enabling Do Not Track (DNT) in a browser window, and/or opting-out in account settings, and/or adjusting privacy controls.
  • The Site keeps track of user activity via log files stored on our web servers. The log files include information on IP addresses, browser types and versions, pages viewed, and entry and exit paths. Log files assist us in offering a personalized Web experience, diagnosing server problems, administering the website, and tailoring information for the end user.
  • When we send you e-mails, we may include a Web beacon to allow us to determine the number of people who open our e-mails and the links on which they click. Web beacons can be refused when delivered via e-mail. If you do not wish to receive Web beacons via e-mail, you will need to disable HTML images in your e-mail software.

By using the Site, you are deemed to have consented to the terms of this Privacy Policy and that you consent to our use of data for the purposes set out above. This Privacy Policy may be amended from time to time and any changes will be posted on the Site and will become effective when posted.

This policy is periodically reviewed and may be modified when necessary or appropriate. Should you have any concerns or requests regarding your Personal Data, please send an e-mail to [email protected]

Updated: June 18, 2020

APPENDIX

You have the option on the Site of subscribing to the Aga Khan Museum Newsletter (the “Newsletter”). In registering your name and e-mail address, you are providing your Personal Data to us via the Site. By clicking “join now” or any other such term that results in you sending us Personal Data, you are consenting to the Museum’s use of your Personal Data to enable the Museum to send you the Newsletter from time to time. If you wish to cease receiving the Newsletter, please send an e-mail to [email protected]

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